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Support and FAQ at Sunset Slots Online Casino

Below is a list of FAQs (Frequently Asked Questions) compiled for your convenience to assist you with general enquiries, and to provide additional information to any questions you may have about Sunset Slots Online Casino.

What is Sunset Slots Online Casino?

An online casino powered by software, offering registered players the best online casino games with massive cash jackpots.

How do I get started?

Mobile: Simply enter the URL: m.sunsetslots.net into your default web browser to access the mobi site on any supported Mobile Device or Tablet; or scan the QR code with your handset to launch the Mobile Casino.

Instant Play: Click on any Instant Play button from anywhere on the website and start gaming right in your browser. Login and play exciting casino games with no download required and access your account information in just a few clicks.

On which platforms can I play casino?

  • Mobile Casino is available on any supported Mobile Device or Tablet
  • Instant Play allows you to play right in your web browser

What are the minimum and recommended system requirements?

The software is compatible with Windows. The minimum players’ systems requirements are Pentium 133Mhz, 8 MB of hard disk space, 16 MB of RAM and 800 X 600 resolution.

Windows 8 Users:

You need to be running the most recent version of Adobe Flash Player to install the casino software. Download, update or verify that you have latest version at: https://www.adobe.com/support/flashplayer/downloads.html

How do I register a Player Account?

When you launch the casino software, fill in your details to complete the quick registration process and choose to play for Fun or Real Money. Create a unique Username and Password that you will use to login to your Player Account.

Can I have more than one account at Sunset Slots Online Casino?

No. You are only allowed to register one Player Account per person, computer, IP address or business address.

Do I need to have casino credits to play any of the games?

You do not need any casino credits to play for Fun, but registering a Real Money account means you don’t miss out on your chance to cash in on a massive cash jackpot.

What is the difference between a Fun account and a Real Money account?

Fun Account: enjoy a few practice rounds on us when you play free casino games for Fun.

Real Money Account: Switch to Play for Real, claim a casino bonus and make deposits to boost your credits so you can start winning real, cash jackpots.

How do I make a deposit at Sunset Slots Online Casino?

Login to your Real Money account, click on the Cashier in the casino lobby and select your preferred banking method to make a deposit into your Player Account. Your credits will be available immediately to start playing your favorite casino games.

How do I claim a casino bonus?

Click on the Cashier tab in the casino lobby of the Desktop Casino or Mobile Casino. Click on ‘Claim Promotion’ and select the casino bonus you would like to redeem. Your credits will be available immediately.

You can also request a specific bonus from a Support Agent by clicking in the Live Chat box when logged into the casino. Support Agents are standing by 24/7 with daily offers to keep you topped up at all times.

Which deposit/ withdrawal methods are available?

Sunset Slots Online Casino offers the most secure online banking methods for fast, safe deposits and withdrawals

  • All major debit/ credit cards
  • Popular eWallet and Voucher services including Neteller, Skrill, EcoPayz, Ukash and more
  • Instant baking and wire transfers

Visit the Banking page on the website for a full list of banking methods.

What is the minimum deposit requirement?

You must make a minimum deposit of $ | AU$ | C$ | £ 25 to play at Sunset Slots Online Casino.

Which currencies are accepted at the casino?

You can make deposits and withdrawals and play in USD ($), EURO (€), CAD(C$) and AUD (AU$).

Once I make a deposit, how soon are my casino credits available?

Your casino credits are available immediately after you make a deposit to your Real Money account, or when you claim a casino bonus.

Are the jackpots real?

Yes! You are eligible to win real, cash prizes when you play and wager with your Real Money account.

When can I withdraw my winnings?

You can withdraw your winnings at any time. Simply visit the Cashier in the casino lobby and select your preferred withdrawal method. Your request will be processed immediately.You must verify your account details before requesting a withdrawal.

See our Banking page for a full list of safe withdrawal methods.

What do I do if I’ve forgotten my Username/Password?

On the login screen, there is a link titled "Forgot your password? Reset your password." Click on this link, enter the email address you registered with and a new password will be sent to your inbox.

I’m having trouble logging in; what do I do?

1. Your Password is case-sensitive and must be entered the exact same way as you created it when you registered your account every time you log in. Always check that you are entering your Username and Password correctly.
2. Check the connection of your Internet Service Provider or Wi-Fi network, or that you have sufficient internet data on your Mobile Device to access the casino. If you are still experiencing problems connecting, please contact our Customer Support.

Is it safe to play and use my credit card online?

Indeed! At Sunset Slots Online Casino, we make use of Technology’s industry-leading DDoS security packages and intrusion/ data security and protection encryption as well as updated Firewalls to ensure the safety and protection of your personal information and online transactions at all times.

I need more information and assistance.

We have a qualified Support Team available 24/7/365 to provide more information and assistance in multiple languages. You can contact an agent at any time via email, toll-free telephone or from anywhere in the casino lobby or on the website via our Live Chat function.

Email: [email protected]
Toll-Free Telephone:
USA 888-532-1919
FR 33 (0) 17654-9016
AUS 1-800-158-642

FAQs at Sunset Slots Mobile Casino

Below is a list of FAQs (Frequently Asked Questions) for general enquiries and additional information about Sunset Slots Mobile Casino.

Visit www.sunsetslots.net to view the full list of Frequently Asked Questions, or for more information and assistance contact our 24/7/365 Support Team via email, toll-free telephone or Live Chat.

What is Sunset Slots Mobile Casino?

An online casino powered by software, offering registered players the best online casino games with massive cash jackpots on any supported Mobile Device or Tablet.

How do I get started?

Simply enter the URL: http://mobile.sunsetslots.com into your default web browser to access the mobi site on any supported Mobile Device or Tablet; or scan the QR code with your handset to launch the Mobile Casino.

How do I register a Player Account?

When you launch the casino software, fill in your details to complete the quick registration process. Create a unique Username and Password that you will use to login to your Player Account.

Option:

Fun Account: enjoy a few practice rounds on us when you play free casino games for Fun. Real Money Account: Switch to Play for Real, claim a casino bonus and make deposits to boost your credits so you can start winning real, cash jackpots.

Can I have more than one account at Sunset Slots Online Casino?

No. You are only allowed to register one Player Account per person, computer, IP address or business address.

How do I make a deposit at Sunset Slots Mobile Casino?

Login to your Real Money account > Click on the Cashier in the casino lobby > Select banking method to make a deposit > Your credits will be available immediately to start playing your favorite casino games.

How do I claim a casino bonus?

When you register a New Player account and login for the first time, your Welcome Bonus is automatically credited to your account. Registered members can request a bonus from a support agent by clicking in the Live Chat box in the casino lobby.

Which deposit/ withdrawal methods are available?

Sunset Slots Mobile Casino offers the most secure online banking methods for fast, safe deposits and withdrawals:

  • • All major debit/ credit cards
  • • Popular eWallet and Voucher services including Neteller, Skrill, EcoPayz, Ukash and more
  • • Instant banking and wire transfers

Visit the Banking page on the website for a full list of banking methods.

What is the minimum deposit requirement?

You must make a minimum deposit of $ | AU$ | C$ | 25 to play at Sunset Slots Online Casino.

You can make deposits and withdrawals and play in USD ($), EURO (€), CAD (C$) and AUD (AU$).

Are the jackpots real?

Yes! You are eligible to win real, cash prizes when you play and wager with your Real Money account.

Is it safe to play and use my credit card online?

Indeed! Your personal information and online transactions are protected by Technology’s industry-leading DDoS security packages and intrusion/ data security encryption.

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